ModulesΒΆ Overview Actions Creation Modification Display Attaching a document Attaching a contract Transfer between entities Deletion Template management in GLPI Introduction Assets Ticket templates Status in GLPI, specific view Kanban Cards Team management Searching and Filtering Assets Asset management in GLPI Available types Computers Displays Software Network equipments Peripherals Printers Cartridges Consumables Phones Global search Management Licenses Description of specific fields The different tabs Budgets The different tabs Certificates Description of specific fields The different tabs Suppliers -The different tabs Contacts The different tabs Contracts Description of specific fields The different tabs Documents The different tabs Phone lines The different tabs Data centers Data center Server room Clusters Description of specific fields The different tabs Domains Domain object Record object Tools Manage projects Project Project task The different tabs Manage personal or public reminders The different tabs Generate reports Manage reservations The different tabs Manage RSS feeds The different tabs Manage knowledge base The different tabs of an article Assistance Defining actors and roles Matrix of calculus for priority Tickets Opening a ticket Ticket life cycle Manage tickets Reccurent tickets To go further Manage problems The different tabs Manage changes The different tabs Life cycle matrix Ticket life cycle matrix Problem life cycle matrix Change life cycle matrix Managing plannings Display statistics Reports on tickets Categories ITIL categories Task categories Administration Users Import users Impersonate The different tabs Groups The different tabs Entities The different tabs Rules Rules engine The different rules Create a rule Dictionaries Import, export and duplication Configure data dictionaries User profiles Permissions description The different tabs Mailing queue Logs Configuration Authentication Configure external authentication LDAP directories Authenticate from IMAP Other external authentication methods Dropdowns Common Assistance Calendar Internet Dropdowns Others Components The different tabs E-Mail collectors Blacklists Rules for assigning a ticket opened via a mail collector Notifications Notification templates Template example Notification Definitions Email follow-ups configuration Alarm options Configure automatic actions Configure CLI mode Force execution of action from CLI Default actions The different tabs The different actions Fields unicity The different tabs Service Levels Automatic assignment of service levels Escalation levels General configuration General configuration Default values Assets Assistance Management Logs purge System Security Performances API Impact analysis SQL replicas GLPI Network External links A web type link An RDP link Remote control through a VNC extension Install and update plugins Using the plugin marketplace Manually managing plugins Uninstalling plugins